Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.0
Location
8.3
Service
9.0
Dining
8.3
Guest reviews
7.8/10
based on 3 reviews
7.6
7.6/10 based on 563 reviews
Robert
United States,
April
2024
8.6/10
I had a pleasant stay at the hotel. The rooms were really nice, and I enjoyed a quiet breakfast at 6 am. However, the rooms didn't have open windows, and they felt a bit smaller than expected. Overall, the cleanliness was excellent.
Rooms
8.0
The rooms were very good and very clean.
Service
9.0
The staff were super friendly and courteous. They made our honeymoon trip special.
Location
9.0
The location was great, especially for exploring Nairobi and its attractions like the National Museum and Snake Park. It was very central and convenient for getting around.
Dining
8.0
The dining experience was delicious, with a good selection of dishes. The rooftop bar was a nice touch.
Facilities
9.0
The facilities were top-notch, including a good gym and a great rooftop bar.
Dana
United States,
October
2023
8.2/10
I had a pleasant stay at the hotel. The room, although dark with a view of a concrete block, was still clean, comfortable, spacious, and featured a beautiful bathroom with a huge shower. The service was exceptional, with the staff being receptive, professional, and extra helpful throughout my stay. The location, while a bit out of the way, was convenient for my needs, close to Westlands and offering high standards of hygiene. The dining experience was topnotch, offering a wide variety of choices. Overall, a great value for the money.
Rooms
8.0
My room was clean, comfortable, spacious, and had a beautiful bathroom with a huge shower.
Service
9.0
The staff made my stay very pleasant, being receptive, professional, and extra helpful at all times.
Location
7.0
The location was a bit out of the way, but it was great for my needs, offering high standards of hygiene and convenience to Westlands and the CBD.
Dining
9.0
The dining experience was topnotch, with a wide variety of choices available.
Facilities
8.0
The hotel facilities were modern and well-maintained.
Frank
United States,
May
2023
8.4/10
The hotel's rooms, though slightly outdated, are clean, spacious, and well-isolated, providing a comfortable stay. The friendly and accommodating service staff go above and beyond to ensure a delightful experience for guests. The location offers a perfect mix of city access and serenity, ideal for both business travelers and leisure seekers. The hotel's facilities are well-maintained, enhancing the overall guest experience.
Rooms
8.0
The rooms are slightly outdated but very clean and comfortable.
Service
9.0
The service staff are very helpful and nice, willing to accommodate any request to enhance the stay.
Location
9.0
The hotel's location in the outskirts of the city yet within Westlands offers a luxurious retreat with high standards of hygiene, quality food, and friendly staff, making it a paradise for guests.
Dining
8.0
The dining experience is extensive with a wide selection of dishes, including a delightful Indian restaurant on the 10th floor.
Facilities
8.0
The hotel's facilities are well-maintained, enhancing the overall experience for guests.